LEGAL

Privacy Policy

Last updated: August 2026

At DUÅLÉ, we treat your personal information the way we treat our pieces — with care and intention. This policy explains what we collect, why we collect it, and how we protect it when you use our website and services.

1. Who we are

DUÅLÉ is a fashion store offering clothing, shoes, and accessories. When this policy says “we,” “us,” or “our,” it means DUÅLÉ.

2. What we collect

We may collect:

• Contact details you give us (name, email, phone, delivery address)
• Account details if you create an account
• Order and payment-related information (processed securely by our payment partners)
• Basic technical data such as browser type, device, and pages visited
• Messages you send us through contact forms or email

3. How we use your information

We use your information to:

• Process and deliver your orders
• Respond to questions and support requests
• Improve our website, products, and shopping experience
• Send order updates and, if you opt in, occasional news about new collections
• Protect our store against fraud and abuse

4. Sharing

We do not sell your personal information. We only share what is necessary with trusted partners who help us run the store — for example payment processors, delivery services, and hosting providers — and only for those purposes.

5. Cookies and local storage

Our site may use cookies and browser storage (including for cart and wishlist) so the shop works smoothly. You can control cookies in your browser settings; some features may not work if you block them.

6. Keeping data safe

We take reasonable technical and organisational steps to protect your information. No method of transmission over the internet is 100% secure, but we work to keep risk low.

7. Your choices

You may ask us to access, update, or delete personal information we hold about you, subject to legal requirements. You can also unsubscribe from marketing emails at any time.

8. Children

Our store is not directed at children under 16. We do not knowingly collect personal information from children.

9. Changes

We may update this policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after changes means you accept the updated policy.

10. Contact

If you have questions about privacy at DUÅLÉ, reach us through the Contact page on this website. We will respond as soon as we reasonably can.

— DUÅLÉ · Wear Your Expression